What Divorced and Divorcing Clients Are Saying

“Noel was a complete God send! I was in the middle of a divorce and he made refinancing my home a breeze. I was referred to him by my attorney and I was lead in the right direction. He is the ultimate professional and made the entire transaction seamless. I would recommend Noel to all my friends. Thanks again!”
Laura, Fort Worth, TX

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“When I began the divorce process almost 18 months ago, I was sure I would lose my house. I was fortunate to find out about Noel and TMI. Noel worked with me for well over a year to get me the financing I needed to keep my home. When lawyers weren’t worried about my home, Noel was there to make sure things were settled to my advantage. Noel definitely fits the bill for ‘going above and beyond.'”
Margaret

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“He went out of his way to accommodate me, and kept me abreast of everything I needed to get the loan finalized in a timely manner.”
Newly divorced in Texas

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“Today I moved in to my new home – starting over after a recent divorce. I would like to thank you for efforts in providing information and assistance starting early in the divorce and extending thru to my closing and moving in. Thanks for making a very difficult situation tolerable. You guys were there when I needed you.”
Mark

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“Thank you so much for the advice! You’ll never know how much that means in a time like this.”
Ashley, Texas

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“My Loan Broker/ Consultant is Noel Cookman. He has been very helpful in this [divorce] process. By the way, if any of your clients need some loan help there is no one with more integrity than Mr. Cookman.”
Jane, Bedford, Texas

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“While ending a 19 year marriage and having to deal with the divorce, I was convinced I would have to live in an apartment for the rest of my life. Then I met Noel and John Cookman. I picked out the perfect house for me and they took care of all the paperwork while I dealt with the divorce. We were on a real “crunch time limit” but they came through right on time with the perfect mortgage on the perfect house. I was so impressed with their business ethics and knowledge. You guys made a hard situation easy. I have recommended The Mortgage Institute to everyone!”
Vicki Davis, Texas

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“The Mortgage Institute carried the major burden of a re-finance due to my divorce, which made a difficult time easier. Noel was available at any time to answer questions and make me comfortable with the financial process in my situation, and in the end, the equity payment to my ex-husband went smoothly. During this challenging time in my life, there were many details to worry about, but my home re-finance was not one of them thanks to Noel and his team. Great job!”
S. J., Texas

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“I recently needed to refinance my house, and being a single parent, I was extremely scared that I wouldn’t be able to afford it and I would lose my house. Thankfully, I was referred to Noel Cookman. He was so wonderful! He eased my fears, educated me on the whole process, researched my divorce decree to assure compliance with it and offered several solutions to what I thought was a hopeless situation. He is very knowledgeable of financing options and he worked very hard to get me exactly what I needed. I would definitely recommend him to friends and family and I will most certainly use his services again in the future.”
J. W., Fort Worth, Texas

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Noel, Thank you for everything! Your help with my home equity loan in this unpleasant process of divorce served to allay my financial fears. You were highly professional, promptly replied to my questions and concerns, and secured a good interest rate for my loan. The fact that you drove me to the closing was simply the icing on a very nice cake!! I would recommend you highly to friends and acquaintances.
S.P., Grapevine, TX

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As I travel frequently in my job, I have very little time to handle my personal affairs. Noel Cookman kept me abreast of market changes, sifted through all of my paperwork needs and made the re-financing process so simple. I literally had a notary come to my house on a Saturday, signed the papers, and had completed the process in less than an hour.
Annette in Arlington, Texas

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Noel was a huge help to me as I waded through the complexities of eliminating a second [equity] on my house and the refinancing necessary to buy my ex out of her portion. With all the other things on my mind at that time, Noel make this issue as painless as possible.
Client in Southlake, TX

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I highly recommend the Mortgage Institute. They made my refinance due to a divorce go very smoothly.
David, Keller TX

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My divorce attorney referred me to Noel Cookman at The Mortgage Institute. Mr. Cookman recommended the perfect solution to settle the house equity with my ex-husband. He kept me informed every step of the way, answered questions promptly and made the process of refinancing a smooth transaction.
D.C., San Antonio, TX

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Having to re-finance my home due to a divorce was incredibly simple with the help of Noel and TMI…if I hadn’t had Noel to guide me through this process, it would’ve been so much more consuming…I really appreciate the guidance and professionalism provided and will utilize TMI again and again.
I. C.

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Noel and Rick (from the Mortgage Institute) were great to work with. They were always accessible and responsive, even on the weekends. I highly recommend the Mortgage Institute.
J.S. San Antonio, TX

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I want to thank you for the smooth transition and your true diligence to making sure this refinance was flawless. Your follow-up and short emails to check on the situation were perfect. Basically, just making sure there was a schedule of events and communication was moving along. Excellent job and very much appreciated!
P.M. Southlake, TX

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Thank you so very much. I will certainly be enjoying Christmas with my boys in our home. Thank you for everything you and Noel have done for me and my boys. This has allowed me to provide stability for my children without having to move them out of the home they know and the schools they know. Thank you so very much!!!! I truly and deeply appreciate all your hard work in making this happen!!! Merry Christmas and Happy New Year!!
Thank you, Julia and sons

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Rick, Thank you!!! I can’t tell you how much easier you made this for me. I have already told friends about you and The Mortgage Institute, you and Noel are the best!!! Thanks again!!!! I am a Home Owner, (well me and the bank)!!!!”
C. C., Property Manager

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“My divorce lawyer told me to call Noel Cookman and The Mortgage Institute. They worked out everything so that when my divorce was final, I was able to close my new mortgage loan almost immediately. At first, I didn’t realize you needed a specialist to work through the various credit and financial issues that arise because of a divorce. But, I was fortunate they were there for me, and I’ll tell everyone about them.”
J.B., San Antonio, TX

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Hi Noel, I am doing well and almost settled into the house. You and Rick were very patient with me in answering all my questions, in a timely manner I might add. I had no idea what all was involved in getting a mortgage. The matter was also complicated by getting a divorce at the same time. I would recommend any friends of mine that might be in the same situation as I was to use your service. Sincerely, Charity A.

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Thanks a billion to both Noel and Rick for being so kind and understanding during one of the most difficult and overwhelming times in my life. It was a pleasure working with both of you. You all made the process flow very smooth and made me feel that you all had my best interest at hand. Also, thank you both for being so understanding and taking the extra time and effort to explain things to me in layman’s terms when I didn’t understand.

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We are in an age where so many companies don’t seem to care about customer service any more, and you both did an outstanding job of providing me with exceptional customer service! I know we have never meet but I feel like I have known you both for such long time because of the superior service you all provided me with. I am one satisfied client, and will continue to be for years to come. Thank you for your time and understanding!
D. L.

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Noel Cookman is a pleasure to work with. He has outstanding customer service skills and is always quick to respond to any questions. Noel is extremely pleasant, professional and does a great job of keeping you informed. JM, ex-spouse of a client

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Noel was recommended to me by our divorce mediator. At one of the most difficult times in my life, Noel and his team helped ease the pain by diligently working to secure my home refinance, all the while keeping my struggling financial situation in mind. They pushed hard and “got it done”. Thanks Noel and Andy — you guys were awesome! R.W. (2012)

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Noel and Andy were tremendous in helping me refinance my home. Without them, I would have had to move.
At one of the most difficult points of my life, Noel and Andy were there to make sure that I stayed in my home.
The people at The Mortgage Institute worked tirelessly to help me refinance my home. They treated me like I was their most important client. Thank you! The care, concern, and time that they put in to my refinance made all the difference. Without them, I couldn’t have stayed in my home. Always. V.L. (2012)

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Noel and Andy (The Mortgage Institute and Prime Source Mortgage) really do “walk you home.” They are excellent problem solvers when a unique situation like mine requires a unique solution. Prime Source Mortgage is very customer oriented taking some of the mystery out of securing a home loan and creates a comfortable environment in which anxiety about new federal information requirements is alleviated for the buyer’s and the seller’s part. Marilyn R. 2014

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They were very helpful in our situation with a divorce and helped a difficult situation be somewhat easier. They were very knowledgeable about the specifics of divorce as it pertains to getting a mortgage. Thank you.
Rachel C. 2014

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Hi Noel, I wanted to send a quick note of thanks to you, Andy and Jessica for all of the hard work you did to make my dream of buying a home come true. You are miracle workers!!! I could not have done it without you. My children and I are almost completely settled in and absolutely love our new home. Thank you again. I am forever grateful. Michelle L. 2014

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I want to very briefly thank all three of you for everything you did to make my refinance happen. There were a couple bumps along the way, but it pretty much went off exactly as you said it would, Noel. I had very little understanding of that whole process before we started, and I’m not going to pretend to fully understand it all now, but the three of you clearly do. And I thank you very much for your assistance.
J. S.

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Noel, I just wanted to say thank you so much for your help throughout this whole process. You and your team have been so awesome and extremely patient with me. I will definitely recommend you to anyone I know looking for mortgage assistance. Also, thank you for lunch yesterday; I just hope I didn’t chat your ear off!! BTW….my son’s team won their game!!
J.B., Denton, TX

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I really appreciated the assistance you and your firm provided to me during my recent refinancing. Through nobody’s fault, it took longer than we originally thought, but I appreciated the way you stayed with me through the process.
C.H., Bedford, TX